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INSIGHTS

Surviving Membership Loss

A REALTOR® Association / MLS recently lost 30% of its membership due to the current real estate market. While the market was robust over the last 5 years, the organization has expanded its services to meet the needs of the growing membership, but now finds itself in a dilemma. “How do we continue to offer the new, expanded services with the 30% reduction in membership fees and continue to advance the organization?”

Sometimes leadership and association / MLS staff members are too close to the day to day and find it difficult to see “beyond” to other options that could not only continue to enhance service, but also be better aligned with the current revenue realities. BCC has many years of experience in evaluating and prioritizing services and is perfectly positioned to assist in this area. Call BCC for a Product and Service Review to enhance your value proposition for your members.

Data Sharing and Consolidation Getting You Down?

Is your state becoming smaller and smaller? Is your state real estate market moving across state lines? As globalization of the real estate market continues to manifest itself in a smaller and smaller world, so too is our domestic real estate market making our nation smaller and smaller. If your association / MLS and your neighboring association(s) / MLS organizations are realizing the “minimizing” but “globalizing” effects of your local real estate market, let BCC assist in facilitating discussions about data sharing, consolidation, mergers and partnering with contiguous organizations. The principal of BCC has extensive experience in merging and consolidating organizations ….. both non-profit and for-profit as well as technology and service organizations.

Planning is a Good Thing for Everyone

In today’s turbulent environment for REALTOR® Associations and MLSs, you might think that trying to plan “long-term” is impossible with the current business conditions. However, organizations that are not just observing and avoiding the constant change, but “embracing” the ever-changing environment are the organizations that have a clear direction on how they are going to not only survive but thrive today and in the future. Now is the PERFECT time to make long term plans for your organization.

BCC has experience in both subsidiary MLS organizations as well as regional MLS organizations and can provide industry-leading planning services to your association and/or MLS, separately or as a cohesive unit. From Customer Surveys to Focus Groups to Leadership Retreats, we have the background to facilitate the broad and detailed discussions necessary to face the challenges of today and tomorrow. With expertise in leading local associations, local MLS, regional MLS and MLS vendor organizations, we have the knowledge and insight necessary to help your organization establish a plan for today and tomorrow.

Everything Old is Still Old – Maybe You Need a 360° Technology Audit

Sometimes we believe that a REALTOR® Association that obtains MLS services from a Regional MLS has little need for technical services and support for its members. This is a myth. A REALTOR® Association requires significant technical requirements in order to serve its members beyond the MLS. Many associations headed down the technology path 12 – 15 years ago. While their systems have evolved over that time period they may not have kept pace with technology. Now many of the systems are outdated and do not complement each other, much less work effectively together as a seamless vehicle to serve the membership. AND, the various components are costing the association MORE than what newer, more efficient technologies cost in today’s environment.

BCC recommends a 360° Technology Audit to review ALL of your systems and infrastructure including everything from phones to your website, membership management system, on-line educational offerings, financial systems, etc. BCC can evaluate all of your systems, recommend steps that will help you improve and enhance your service to your members and assist in designing plans to accomplish your future objectives.

When you can’t afford a full time CIO, look to BCC to provide the “Virtual CIO” to lead your organization forward.